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Production Manager (Theatre)

Position Title: Production Manager (Theatre)

Position Type: Full-Time, Exempt

Position Summary: Carolina Ballet seeks a Production Manager to fill a position as the head of the Production Team. The Production Manager will work with all Technical and Design staff to ensure the elements of each production are completed safely, on-time and on-budget. The Production Manager facilitates internal meetings regarding design and concept of new ballet builds and re-builds of existing ballets. In addition, this role leads the show load-in, show run, and load-out at venues.

The successful candidate will have a deep understanding of theatre operations and implementing existing work as well as creating new work. They will have good time management, budgetary, and organizational skills as well as the ability to meet firm deadlines. Successful candidates will have good communication skills and have thorough knowledge of the technical aspects of theater production.

Duties and Responsibilities:

  • Research all technical aspects of upcoming shows and compile or produce information such as: Lineset Schedules, Rail Running Sheets, Deck Running Sheets, Truck Load Lists, and Crew Schedules.
  • Create budgets for production-related expenses. Approve and track all production-related expenses.
  • Report to the Artistic Director/CEO regarding all aspects of performances and events involving the company tracking production expenses and reporting potential for overages.
  • Supervise production of scenic elements to ensure deadlines are met.
  • Assist Technical Director with build planning and implementation.
  • Maintain and acquire all major equipment used in scenic construction including researching and acquiring all necessary projection equipment.
  • Ensure a safe working environment.
  • Work with venue and outside contractors to arrange all labor and materials needed for show implementation and running for all technical departments.
  • Engineer and plan all special effects.
  • Directly lead load-in/out of all production elements including soft goods, rigged elements, hard scenery, lighting, sound, and projections.
  • Install A/V equipment at venues.
  • Other duties as assigned by the Artistic Director/CEO.

 Requirements and preferred skills:

  • Prior technical backstage experience a must
  • Deep understanding of theater design, lighting, and equipment
  • A rich understanding of scenic construction, rigging, projections, sound, and lighting
  • Excellent interpersonal skills
  • Excellent planning and organizational skills
  • Expert at Microsoft Office Suite
  • Proven ability to handle multiple projects simultaneously
  • Integrity, with an ability to handle confidential information
  • Exceptional verbal and written communication skills
  • Bachelor’s degree in related field

What We Offer Our Employees:

 We are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure and maintain a work/life balance. Current benefits include Fully Paid Employee Medical, Life and AD&D insurance. Optional Dental, Vision and Voluntary Life also offered. Paid Holidays, PTO and other company amenities are available.

Salary:
$50K – $60K Annually

HOW TO APPLY:

Please email your resume, cover letter and salary requirements to: Courtney Hilliard at chilliard@carolinaballet.com and Aji Touray at atouray@carolinaballet.com.

Equal Opportunity Employer: Carolina Ballet is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Technical Director

Position Title: Technical Director
Position Type: Full-Time Exempt
Reports To: Production Manager

The Technical Director is a full-time seasonal, salaried position with benefits reporting to the Production Manager. This position works closely with all members of the production team as well as the Artistic Director, Choreographers, and Ballet Masters to facilitate technical needs of company rehearsals and performances. In addition to having a major role in scenic builds, repairs, loading-in, running, and loading-out performances and managing the stage crew, the Technical Director assists the Production Manager with the daily operations of the production department. The Technical Director must be able to physically move and lift scenery and other objects weighing 70lbs. This position is open to be filled as of September 2022. The candidate will work with the current Technical Director in an associate fashion until December 31st 2022 when the candidate will fully take on the role.

Job Elements and Responsibilities:
Performances and Events
• Assist Production Manager in planning and logistics for all performances and events including, but not limited to:
• Determining inter-departmental needs that will need to be realized by the production staff during tech rehearsals, shows and events.
• Working with the Lighting Designer, Scenic Designer, Stage Manager, and Production Manager to produce or revise Lineset Schedules, Crew Calls, and Running Sheets.
• Producing trucking schedules and crew schedules related to trucking.
• Producing truck pack inventories and plans.
• Ensure all supplies needed for Load-in, rehearsals, and performances are acquired and prepped including rentals.
• Together with Head of Props, Master Electrician, Production Manager, and carpentry crew, inspect, repair, and improve all scenic, prop, and lighting elements required for performances.
• Attend all Production Meetings.
• Show/Event Load-in/ out and running responsibilities include, but are not limited to:
• Act as a crew lead during Load-ins and outs in both a supervisory and “hands on” fashion.
• Participate on the run crew during tech rehearsals and performances by physically moving scenery and props.
• Assist Production Manager and Stage Manager in ensuring a safe work environment for both performers and crew.
• Assist Production Manager in producing and updating all documentation needed to reproduce the show at a later date.
• During show runs Technical Director will be required to take full responsibility of the backstage crew during the Production Manager’s absence.

Show Construction
• Work with Production Manager in creating construction drawings and materials lists from scenic designs.
• Work with Production Manager in pricing and acquiring materials and crew.
• Lead construction crews in a “hands on” fashion in carpentry and steel work.
• Assist other departments such as props, electrics, paint, and wardrobe in accomplishing their goals.

Warehouse Management
• Maintain and create or acquire all road cases and equipment needed to properly store and transport equipment.
• Maintain all tools and equipment housed within the warehouse.
• Maintain both sprung floor and marley to ensure its cleanliness and safety.
• Document all equipment and its location and condition within the warehouse within a database.
• Ensure that all supplies of typical materials are maintained at an appropriate level.

Studios and Rehearsals
• Working with Production Manager, Stage Manager, Head of Props, and Artistic Staff ensure that all scenery and props that are needed for rehearsal are available.
• Assist Stage Manager in properly marking and “spiking” for rehearsals.
• Assist Production Manager, Company Manager, and Stage Manager in creating and maintaining a safe working environment in the rehearsal studios.
• Coordinate with Production Manager and Costume Director to ensure costumes and costume equipment are transported properly between the warehouse and costume shop.
• Maintain studio flooring and equipment in clean and safe working order.
• Seek to maintain and improve all studio and office facilities as needed.
• Other duties as assigned

Qualifications & Requirements:
• Strong carpentry skills required.
• Rigging skills required.
• Welding skills required.
• Strong organizational skills required.
• Physical ability to lift and move objects up to 70lbs.
• Proficiency in Excel, MS Word, and Computer Aided Drafting strongly desired.
• Previous experience with crew supervision required.
• The successful candidate will demonstrate excellent time management and interpersonal skills along with the ability to self-motivate;
Benefits: Includes Fully Paid Employee Medical, Life and AD&D insurance and other company amenities as available.

Job Types: Full-time, Contract
Salary: $50,000.00 – $55,000.00 per year

HOW TO APPLY:
Submit your application via email to: Courtney Hilliard at chilliard@carolinaballet.com and Aji Touray at atouray@carolinaballet.com.
Please include Technical Director in the “Subject” line.
Applications should include: cover letter and resume. Samples of work are helpful.
No phone calls please.

The Ballet believes a diverse workforce will enhance its ability to fulfill the mission of providing world-class ballet, community engagement and outreach. The position will remain open until a candidate has been identified and an offer has been made and accepted.

Equal Opportunity Employer: Carolina Ballet is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Head of Sales and Customer Service

Position Title: Head of Sales and Customer Service
Position Type: Full-Time, Exempt

Position Summary: Carolina Ballet seeks a Head of Sales and Customer Service to fill a position supporting the telemarketing team. The Head of Sales and Customer Service will be responsible for recruiting, training, and supervising the telemarketing staff. The Head of Sales and Customer Service leads and motivates telemarketing staff to improve customer service with clients. The Head of Sales and Customer Service will design and implement strategic plans to reach sales targets and cultivate lasting relationships with customers to grow customer loyalty.

The successful candidate will possess excellent communication skills with knowledge of the sales and recruitment process. They should also be able to perform administrative functions including but not limited to hourly payroll tracking and sales reporting. Previous work experience along with a Bachelor’s degree in a related field is preferred.

Duties & Responsibilities:
• Cold call patrons from a provided list to sell season ticket subscriptions.
• Recruit telemarketing staff using job boards.
• Develop and implement training for new hires on the ticket sales process.
• Draft and implement sales campaign scripts for telemarketing staff to adhere to.
• Perform week-end sales and cumulative reporting and other reports upon request.
• Draft, implement, and execute policies and procedures to facilitate a quality customer service experience.
• Communicate critical database information such as do-not-calls to the database manager in an agreed-upon timeline.
• Supervise telemarketing employees to ensure they are on-task and generating sales.
• Develop and promote weekly, monthly, and quarterly sales objectives
• Track and submit weekly sales reports and times sheets for the telemarketing staff.
• Distribute tickets sales lead lists for the annual sales campaign.
• Other duties assigned by the Artistic Director/ CEO.

Requirements and preferred skills:
• Microsoft Office
• Excellent interpersonal skills
• Employee recruiting and training
• Excellent planning and organizational skills
• Exceptional verbal and written communication skills
• Bachelor’s degree in related field or equivalent experience required

What We Offer Our Employees:

We are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure and maintain a work/life balance. Current benefits include Fully Paid Employee Medical, Life and AD&D insurance. Optional Dental, Vision and Voluntary Life also offered. Paid Holidays, PTO and other company amenities are available.

Salary: $35,000.00 – $43,000.00 annually

HOW TO APPLY:
Submit your application via email to: Courtney Hilliard at chilliard@carolinaballet.com and Aji Touray at atouray@carolinaballet.com.
Please include Head of Sales and Customer Service in the “Subject” line.
Applications should include: cover letter and resume.
No phone calls please.

The Ballet believes a diverse workforce will enhance its ability to fulfill the mission of providing world-class ballet, community engagement and outreach. The position will remain open until a candidate has been identified and an offer has been made and accepted.

Equal Opportunity Employer: Carolina Ballet is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.